• Getting started with Zoom

    Do I  have to download Zoom to my VUSD Chromebook?
     No, All VUSD devices come pre-installed and maintained by our tech services support team.


    Where do I download the latest version of Zoom?
    You can download the latest version of Zoom from our Download CenterLearn more about downloading Zoom.

    How do I use Zoom on my PC or Mac?
    After downloading Zoom, learn how to use the Zoom Desktop Client.

    Do you need an account to use Zoom?
    A Zoom account is not required if you are strictly joining Zoom Meetings as a participant, All VUSD Students will use their Gmail account to login to zoom per the directions. If someone invites you to their meeting, you can join as a participant without creating an account. However, if the host has restricted joining meetings using authentication profiles, then the participant will need a Zoom account to access the meeting. Learn more about joining a Zoom meeting

    A Zoom account is only required if you need to create your own meetings and send invitations to participants. Having a Zoom account allows you to create your own Instant Meetings or Schedule Meetings. An account also allows you to access your personal settings, where you can update your profile or upgrade your plan at any time. 

    How do I signup for Zoom?
    You can sign up for a free Zoom account at zoom.us/signup

    How much does Zoom cost?
    A basic Zoom license is free. Learn more about available Zoom plans and pricing.


    Joining a meeting 

    How do I join a Zoom meeting?
    You can join a meeting by clicking the meeting link or going to join.zoom.us and entering in the meeting ID. Learn more about joining a meeting.  

    How do I join computer/device audio?
    On most devices, you can join computer/device audio by clicking Join Audio, Join with Computer Audio, or Audio to access the audio settings. Learn more about connecting your audio.

    Can I Use Bluetooth Headset?
    Yes, as long as the Bluetooth device is compatible with the computer or mobile device that you are using.

    Do I have to have a webcam to join on Zoom?
    While you are not required to have a webcam to join a Zoom Meeting or Webinar, you will not be able to transmit video of yourself. You will continue to be able to listen and speak during the meeting, share your screen, and view the webcam video of other participants. 


    Scheduling a meeting

    How do I schedule a meeting?
    You can schedule a meeting on the web, through the Zoom Desktop client or mobile app, or through one of our many integrations. Learn more about scheduling a Zoom meeting. 

    How do I invite others to join my meeting?
    You can invite others to join your meeting by copying the join URL or meeting invitation and sending it out via email. There are many other ways to invite others to join your meeting - learn more.


    Zoom webinars

    How do I purchase a webinar license? 
    To host a webinar, you need to be a licensed user and have a Zoom webinar license. You can purchase these licenses on the Billing page of your Zoom web portal.  

    How do I host a webinar?
    After purchasing your webinar license, you can schedule your webinar on the Webinars page of the Zoom web portal. When it's time to start your webinar, you can start it from the Webinars page of the Zoom web portal or from the Meetings tab of your Zoom client. Learn more about getting started with Zoom webinars.


    Meeting and webinar features

    How do I share my screen?
    Click Share in your meeting and choose the screen that you would like to share. Learn more about sharing your screen. 

    Can I record my meeting?
    All Zoom hosts can record locally to their computer unless this feature has been disabled by their Zoom account owner or admin. Hosts who are Licensed can also record to the Zoom cloud. In a Zoom meeting, press Record to start the recording. Learn more about local recording and cloud recording

    Where do I find my recording?
    By default, local recordings are saved to your documents folder. Cloud recordings can be found on the Recording page of your Zoom web portal. Learn more about locating your recording.


    My Zoom account 

    How do I reset my password?
    You can reset your password at zoom.us/forgot passwordRead step by step instructions and how to fix common password issues. 

    What role do I have on my Zoom account?
    You can find your role on your Account Profile page of the Zoom web portal. Learn more about the Account Profile page. 

    Where can I find my account owner?
    You can find your account owner on your Account Profile page of the Zoom web portal. Learn more about the Account Profile page.



    My video/camera isn't working.
    Read tips on troubleshooting a camera that won't start or show video.

    There is echo in my meeting.
    Echo can be caused by many things, such as a participant connected to the meeting audio on multiple devices or two participants joined in from the same local. Learn about common causes of audio echo.

    Audio isn't working on my mobile device.
    Read tips on troubleshooting audio that isn't working on your iOS or Android device.


    Tips and resources for getting started

    Connecting your Chromebook to your home WiFi network

    1. Turn on the Chromebook and allow it to start up.

    2. Click your home WiFi network in the list of available WiFi networks.

    3. Enter your home WiFi network password. The Chromebook should remember this password and not need it re-entered to connect in the future.


    Connecting your school-supplied Chromebook to a VUSD Hotspot

    1. Turn on the hotspot and give it a couple of minutes to start up and get connected to the cellular network. The hotspot can be plugged in during use to keep it charged. It can also be moved to different locations in the home to help get a better signal, like near a window.

    2. Turn on the Chromebook and it should connect automatically to the hotspot. After it connects, it should display the login screen. No further action should be required. If you have more that one student, multiple school-supplied Chromebooks can be connected to the hotspot at the same time.


    Logging into the Chromebook

    1. Kindergarten through 6th-grade students can log on using their new Visalia USD ID card with a QR code. Click the Next button on the Sign in to your Chromebook page and hold your ID card up to the camera and keep it still so that the square QR code is in the image. Once the QR code is recognized, you will see a checkmark and will be logged directly into the Clever portal. These students can also use the manual login process below if needed or desired.

    2. Students in grades 7 through 12 will log on with their Visalia USD Google account. Click the Sign in with a different account link on the Sign in to your Chromebook page. Enter your email address up to the @ symbol and click Next. Then enter your password, and click Next again.


    What if I don't have Internet for my student at home?

    Contact the VUSD Call Center at 559-730-7300 for more information.

    For further support

    1. Visit the vusd.org and click on the Family Resources button

    2. If your student is having trouble with a lesson, assignment, or learning tools like Schoology, iReady, Zoom, PowerSchool, or Clever, please contact your teacher or school office for support.

    3. If your student is having technical trouble with their school-supplied Chromebook or hotspot, call the VUSD Technology Support Center at 559-690-3002, Monday-Friday 8:00 a.m to 4:30 p.m. There are also tips and resources on our website at https://www.vusd.org/tsc